Features of Corporate Mail Pick-Up Services
Corporate mail pick-up services help businesses streamline back-office operations by scanning, archiving, forwarding, and discarding physical mail for a monthly fee. These services also provide business owners with an actual street address for their business instead of a P.O. Box and offer notifications about deliveries and packages.
These services also offer many other benefits that make them worth considering.
Delivery Confirmation
Depending on the carrier, delivery confirmation methods vary widely. However, they all perform the same primary task of providing specific information about when and where a shipment was delivered to your customer. These details can be crucial in representing your company when fighting chargebacks, as they provide rock-solid evidence that your fulfillment process was complete.
The most common form of delivery confirmation is signature confirmation, which requires the recipient to sign for the package upon delivery. This is an excellent deterrent against friendly fraud, proving the package was delivered to the correct address. It can also reveal fraud if the signature doesn’t match the customer’s.
Many corporate mail pick-up King of Prussia PA will also offer a less expensive version of delivery confirmation that scans the package as it’s being shipped, similar to tracking status.
Convenience
While the trend is toward paperless offices, physical mail remains a critical business data source. However, opening and processing physical mail take up valuable time that could be better spent on other essential tasks like delivering orders or responding to customer service requests. Third-party solutions help businesses streamline back-office processes, including handling and automating business mail.
Look for a corporate mail service that offers more than just an address for service of process, as many registered agent services do. Instead, look for a provider that will open, scan, archive, discard, shred, and forward your mail at your discretion.
Additionally, consider whether you need a solution to provide timely shipping and real-time tracking visibility for your customers. This will enable you to respond quickly to your customers and reduce customer service calls. You should also consider if you need hi-res, OCR-enabled scanning, and search functionality. This lets you quickly locate a document when needed, rather than searching through endless folders on your computer.
Security
A reputable corporate mail solution provider will keep all documents and packages safe and secure. They will also ensure only authorized personnel can sign for and receive these items. They will also alert you whenever they get a new package or letter on your behalf. This will help you to meet your deadlines and reduce customer service calls.
Other security measures include separating the HVAC and loading docks of each mail processing facility from primary business operations, ensuring that only authorized people have access to these areas, and mandating that workers wear protective equipment commensurate with the level of risk. They will also maintain a hostile pressure environment and security measures at inbound loading dock doors.
